Domain Registration Agreement

1. About This Agreement

1.1 Scope: This Domain Registration Agreement (the "Agreement") applies to every domain name you register, renew, transfer, or manage through Foxeep, Inc. ("Foxeep," the "Company," "we," or "us") on foxeep.com. "You" means the account holder and the person or organization shown as the registrant of the domain.

1.2 Registries and Registrar: Domain names are registered with the official registries in accordance with ICANN and registry policies. The sponsoring registrar of each domain appears in its public registration data, which you can check with ICANN's lookup tool at https://lookup.icann.org, and we will confirm it on request.

1.3 Related Terms: This Agreement forms an integral part of our Service Agreement and supplements Sections 10 and 11 of that agreement. You also agree to the rules of the registry that manages your extension (for example, .com or .org) and to the ICANN policies that apply to all registrants.

2. Before You Register

2.1 Registration Confirmation: A domain is registered only when the relevant registry confirms the registration and the domain appears in your Foxeep account. If the name is registered by someone else before your order is completed, we credit the amount to your account balance or, if you ask us within 30 days, refund it to your original payment method (see Section 5.3 of the Service Agreement).

2.2 Premium Names: Some names are offered at premium prices set by the registry or their current owner. The price shown at checkout applies, and renewals of premium names may also cost more than standard names.

2.3 Pricing Errors: If a price or availability is displayed in error, we may correct it and cancel the order with a full refund of the amount paid.

2.4 Rejected Registrations: The registry or the sponsoring registrar may refuse or cancel a registration or renewal within 30 days after it is placed if it cannot be completed or does not meet registry rules. In that case, the amount is credited or refunded as described in Section 2.1.

3. Your Contact Information

3.1 Accurate Information: You must provide true, accurate, and complete contact details (name, address, email address, and telephone number) for the registrant and keep them up to date. Changes must be made within 7 days (see Section 4.2 of the Service Agreement).

3.2 Email Verification: After registration or a change of registrant details, you may receive an email asking you to verify your email address (please check your spam folder). If it is not verified within 15 days, the domain may be suspended until it is verified.

3.3 Requests for Verification: If we or the registry ask you to confirm or correct your details, you must respond within 15 days. Willfully providing inaccurate or unreliable details, failing to update them promptly, or failing to respond to such a request within 15 days is a material breach of this Agreement and may result in suspension or cancellation of the domain.

3.4 Third-Party Details: If you provide another person's details, you confirm that they have agreed and know how their data will be used.

3.5 Abuse Inquiries: If we contact you about abuse or a complaint concerning your domain, you must respond within 3 days. If you do not, privacy protection may be removed or the domain suspended.

4. Registration Data Directory and Privacy

4.1 Registration Data: Every domain has a registration record (known as WHOIS). Your details are shared with the registry, ICANN, and their approved data escrow provider, and certain details may appear in the public directory, as required by the rules.

4.2 Privacy Service: Our privacy service hides your personal details from the public directory. It is free for the first year and then renews automatically each year at the price shown at checkout and in the Client Area unless you turn it off.

4.3 Disclosure: Even with privacy protection, your actual details may be disclosed where required by law, ICANN policy, or a valid legal process, or to address abuse. We may end privacy protection if the domain is used in violation of our agreements.

4.4 Excluded Extensions: Some extensions, such as .us, do not allow privacy protection.

5. Your Rights and Responsibilities

5.1 Right of Use: Registering a domain gives you the right to use it for the paid term. It does not give you ownership of any brand or trademark.

5.2 Third-Party Rights: You represent that your domain and its use do not infringe anyone's rights, including trademarks protected under the Lanham Act and the Anticybersquatting Consumer Protection Act, 15 U.S.C. § 1125(d), and are not for any unlawful purpose.

5.3 Prohibited Uses: You may not use a domain for spam, phishing, malware, fraud, copyright or trademark infringement, or any other unlawful activity (see Section 20 of the Service Agreement).

5.4 Account Access: Anyone with access to your account can manage your domains. Keep your login credentials secure and enable two-factor authentication; you are responsible for all changes made from your account.

5.5 Access by Others: We recommend giving a trusted person access to your account. Otherwise, access can be given to another person only on presentation of valid legal documents, and the domains may be locked while we review the request.

5.6 Licensing a Domain: If you license the use of your domain to another person, you remain the registrant and are responsible for its use, unless you promptly disclose the licensee's current contact details to a party who provides reasonable evidence of actionable harm.

5.7 Consent to Data Processing: You consent to the collection, use, disclosure, and escrow of your registration data by Foxeep, the sponsoring registrar, and the registry for registering and managing the domain, operating the registration data directory, and complying with ICANN and registry rules.

6. Payment, Invoices, and Renewal

6.1 Advance Payment: Domains are paid in advance for the full registration term you choose, from 1 to 10 years.

6.2 Renewal Schedule: The due date is 7 days before the expiration date, and the renewal invoice is issued 30 days before the due date, stating the renewal price, the date of the automatic charge, the cancellation deadline, and a link to turn off automatic renewal. If it is still unpaid, we send payment reminders 14, 7, and 5 days before the due date. We also send a renewal reminder 7 days before expiration if the domain has not yet been renewed, and notices 1 day and 25 days after expiration, in accordance with the ICANN Expired Registration Recovery Policy (ERRP).

6.3 Automatic Renewal: Automatic renewal is on by default, and you consent to it at checkout. If a payment method is saved on your account, we charge it 3 days before the due date; if the charge fails, we retry on the due date and once more 3 days after it. You can turn off automatic renewal online in the Client Area at any time; to avoid the next renewal charge, do so at least 5 days before the due date (see Sections 12.6 and 12.7 of the Service Agreement).

6.4 Your Responsibility: Reminders are a courtesy. Keeping your email address and payment details current and renewing on time remain your responsibility.

6.5 Price Changes: Registry prices may change. We notify you at least 30 days before a new price applies to your renewal.

6.6 Payment Disputes: If a payment for a domain is disputed with your bank, the domain may be locked until the matter is resolved. An administrative fee of $25 applies only if the dispute is resolved in our favor (see Section 12.9 of the Service Agreement).

7. What Happens When a Domain Expires

7.1 Expiration: If the domain is not renewed, it stops working on its expiration date, and your website and email using that domain go offline. The domain may then point to a notice page until it is renewed.

7.2 Grace Period: For most extensions, you can still renew at the regular renewal price for up to 30 days after expiration, depending on the registry.

7.3 Redemption Period: After the grace period, many domains enter a Redemption Period of about 30 days, during which the domain can be restored only for a restoration fee in addition to the renewal fee. Renewal, late renewal, and restoration fees for each extension are shown on our domain pricing page and in the Client Area before you pay.

7.4 Deletion: If the domain is still not renewed, it may be deleted, auctioned, or registered by someone else. You have no right to any proceeds of an auction.

7.5 Other Timelines: Country-code and certain special extensions follow different timelines, which we can confirm on request.

8. Cancellations and Refunds

8.1 Non-Refundable Fees: Because registrations, renewals, and transfers are sent to the registry immediately, they cannot be refunded once confirmed, except where the registration or transfer fails or the error is ours (see Section 13.4 of the Service Agreement).

8.2 Refund Method: Approved refunds are issued to the original payment method. If that is not possible, we credit the amount to your account balance or refund it by an alternative method that we agree on with you.

8.3 Repeated Cancellations: If an account repeatedly registers and cancels domains, we may refuse further refunds or new registrations.

9. Transfers

9.1 Incoming Transfers: You need the authorization code (Auth Code) from your current provider, and the domain must be unlocked. A transfer usually takes 1 to 7 days and is complete only after the registry confirms it. It normally adds one year to your expiration date (up to a total of 10 years); some country-code extensions do not add a year.

9.2 Transfer Restrictions: A domain cannot be transferred within 60 days after it was registered or last transferred, or while it is subject to a dispute.

9.3 Outgoing Transfers: You can transfer your domain to another provider at any time. The authorization code is available in the Client Area, and if you request it from us, we provide it within 5 days. We will not deny a valid transfer request except for non-payment, fraud, a dispute, or a court order, as permitted by the ICANN Transfer Policy.

9.4 Failed Transfers: If a transfer to Foxeep fails, you can try again, use the amount credited to your account balance, or request a refund of the transfer fee to the original payment method within 30 days.

9.5 Transfer Lock: Domains are protected by a transfer lock by default. Unlock the domain in the Client Area before transferring it away.

9.6 Additional Year: The additional year may not be added if the domain was renewed within 45 days before the transfer or is already registered for 9 years or more.

10. Changing the Registrant

10.1 Registrant Changes: You can change the registrant details in the Client Area. For security, a change of registrant may lock the domain against transfer to another provider for 60 days, unless you opt out of this lock where the option is offered.

10.2 Authorization: You authorize Foxeep to approve, on your behalf, registrant changes that you request from your account.

11. Nameservers and DNS

11.1 Default Nameservers: New domains use Foxeep nameservers by default so that they work with our hosting. You can change them at any time in the Client Area.

11.2 Propagation: DNS changes can take up to 48 hours to take effect across the internet.

11.3 End of DNS Services: DNS services provided by Foxeep end when the domain registration or the account ends.

12. Domain Name Disputes

12.1 UDRP and URS: If someone claims that your domain infringes their trademark, the dispute may be handled under the ICANN Uniform Domain-Name Dispute-Resolution Policy (UDRP) or the Uniform Rapid Suspension System (URS). You agree to submit to these proceedings.

12.2 Compliance with Decisions: We and the sponsoring registrar will comply with the decisions of these proceedings and of competent courts, and the domain may be locked during a dispute.

12.3 Our Role: Foxeep does not decide who is entitled to a domain name; we follow the decisions of the competent authorities.

13. Suspension or Cancellation by Foxeep

13.1 Grounds: We may suspend, lock, or cancel a domain if the contact details are false or unverified; the domain is used for unlawful or harmful activity; payment is not received or is reversed; or a registry, ICANN, a court, or the law requires it. Where reasonable, we notify you first and give you an opportunity to cure.

13.2 No Refund: No refund is due when a domain is suspended or canceled for one of these reasons.

14. Country-Code and Special Extensions

14.1 Eligibility Requirements: Some extensions have their own conditions. For example, a .us domain is reserved for persons and organizations with a connection to the United States and is not eligible for privacy protection. By registering such a domain, you confirm that you meet its requirements.

14.2 Use Requirements: Some extensions require a specific use. For example, a .biz domain must be used primarily for bona fide business or commercial purposes.

15. Limitation of Liability and Indemnification

15.1 Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, FOXEEP, INC. IS NOT LIABLE FOR INDIRECT OR CONSEQUENTIAL LOSSES, SUCH AS LOST PROFITS OR BUSINESS, RESULTING FROM THE REGISTRATION, USE, LOSS, SUSPENSION, OR TRANSFER OF A DOMAIN. OUR TOTAL LIABILITY IS LIMITED TO THE AMOUNTS YOU PAID FOR THE AFFECTED DOMAIN DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. These limitations do not apply to fraud, willful misconduct, gross negligence, or any liability that cannot lawfully be limited (see Section 15 of the Service Agreement).

15.2 Indemnification: You agree to defend, indemnify, and hold harmless Foxeep, Inc., the sponsoring registrar, and the registries from and against third-party claims, including reasonable attorneys' fees, arising from your domain or its use.

16. Governing Law

16.1 Governing Law: This Agreement is governed by applicable U.S. federal law and the laws of the State of Delaware. Disputes with Foxeep are resolved as described in Section 24 of the Service Agreement, and disputes over the right to a domain name follow the ICANN procedures described in Section 12. Nothing in this Agreement limits any consumer right that cannot be waived by law.

16.2 Jurisdiction for Domain Disputes: For disputes concerning the use of your domain name, you submit, without prejudice to any other applicable jurisdiction, to the jurisdiction of the courts of your domicile and of the place where the sponsoring registrar is located.

17. Changes and Notices

17.1 Amendments: We may update this Agreement, for example when ICANN or a registry changes its rules. We notify you by email at least 30 days before material changes take effect, unless a change is required immediately by law or by ICANN.

17.2 Notices and Language: We send notices to the email address registered in your account. If this Agreement is made available in other languages, the English version controls in the event of any conflict, to the extent permitted by applicable law and without prejudice to any mandatory language rights (see Section 23.9 of the Service Agreement).

18. Resources and Contact

18.1 ICANN Resources: ICANN publishes the Registrants' Benefits and Responsibilities (https://www.icann.org/resources/pages/benefits-2013-09-16-en) and educational information for registrants (https://www.icann.org/registrants). Both are also available in our Legal Center.

18.2 Contact: Questions about your domains: support@foxeep.com or the ticket system in the Client Area. Mailing address: Foxeep, Inc., 16192 Coastal Hwy, Lewes, DE 19958, USA.